How long does shipping take?
Domestic Shipping (United States):
Delivery time: 3-10 business days(Expedited transportation not yet available.)
Rest of the world:
Delivery time: Up to 3 weeks depending on location.
To find out your exact shipping rate, enter your address at checkout.
Complimentary shipping on orders totaling $99+.
1.How do I return my order?
All products are eligible for return within 30 days. Please write to us at firstname.lastname@example.org to initiate a return.
All products must be returned in their original packaging complete with any supplied hardware. Returns may be subject to shipping/delivery fees for which you will bear the cost.
2.My product arrived damaged. What do I do?
We do our best to protect all of our products with proper packaging. Sometimes, our packages are mishandled by shipping carriers and may arrive damaged.
Please reach out to us at email@example.com and we’ll send over a replacement.
After receiving your return, we will process your refund within 3-5 business days. The time it takes for your refund to reach you depends on your original payment method.
PayPal refunds: Immediate
Credit card refunds: Between 5-10 business days.
Please contact us at c firstname.lastname@example.org if you need any help.